Returns & Exchanges
At Salt Grooming, we want you to be fully satisfied with your premium grooming experience, which is why we offer a 30-day return policy for any products that do not meet your expectations. Simply ensure the items are in their original packaging and follow our streamlined process to initiate your refund or exchange.
Initiate Your Request
Contact our dedicated support team via email with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.
Prepare Your Package
Carefully pack your Salt Grooming items in their original boxes, ensuring the products are secure to prevent damage during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at your nearest authorized courier location for tracked delivery back to our warehouse.
Process & Refund
Once our team inspects the returned items, we will process your refund back to your original payment method or dispatch your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing